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Visitor Information
The information guide to visiting the Grand Pier.
We would like your visit to the Grand Pier to be as enjoyable as possible, the visitor information page provides all the information you need to plan your trip to the Grand Pier.
This section includes Grand Pier opening times, directions, facilities, events and any special requirements you may have such as disabled access.
Opening Times
Open All Year Round*
Open daily from:
10:00am. Closing time will vary due to Winter period.
Please Note:
Last admission is 15 minutes before the Pier closes.
Times may vary for the events calendar.
We are closed Christmas Day
Facilities
Rides & Attractions
The Grand Pier offers world class rides & attractions within a world class venue! With attractions including a 250m Go-Kart circuit, 4D Cinema, Childrens Play Area and much more, there is something for everyone at the Grand Pier.
Food & Drink
The Grand Pier provides food & drink for all occasions and tastes. With over 10 different outlets serving freshly prepared snacks, meals including traditional fish & chips and don’t forget our delicious desserts & ice creams.
Please note: only food or drink purchased from the Grand Pier can be consumed on it.
Events
The Grand Pier will be hosting many fantastic events throughout the year. Please keep a lookout for our events programme.
Disabled Access
The Land Trains have wheelchair access to enable our disabled guests to ride up and down the waist of the Pier.
All areas of the Main Pavilion have lift and escalator access. Our Function Rooms also provide full access for our disabled guests.
The 4D Cinema has wheelchair access.
There are disabled toilets on all floors and in all areas including ‘private function rooms’.
Security
A dedicated in-house security team will be working day and night (in uniform and plain-clothes) to ensure that you are safe and secure. Any concerns you may have can be reported to any of the uniformed security officers. In addition, CCTV - operated to the highest standards and controlled from the Operations Room - will constantly monitor the area. Images will be made available to the police and other organisations should they be required.
Pets
Unfortunately we cannot permit pets on to the Grand Pier. (except guide dogs)
Travel
By Bus
The Grand Pier has linked up with Crosville Motor Services to provide three new bus services all serving the Grand Pier:
Service 100 (Open Top Bus Coastrider): Runs Monday-Saturday during school holidays from Sand Bay via Kewstoke to the Grand Pier and onto Weston-super-Mare Rail Station via Royal Sands.
Service 145 (The Grand Pier Coastal Explorer): Runs during school holidays from Burnham-on-Sea via Brean Leisure Park, Lympsham and Uphill to the Grand Pier.
Service 152 (Weston-super-Mare Seafront Tour): Runs Sundays and Bank Holidays only from 8th April 2012. Route takes in Grand Pier, Winter Gardens, Knightstone Harbour, Royal Sands, Uphill, WSM Rail Station and back to the Grand Pier.
Download bus timetables, prices and ticket information.
By Car
From The NorthExit M5 at junction 21, take the third exit towards Weston-super-Mare and follow signs to 'sea front' and Grand Pier (approximately 3 miles)
From The SouthExit M5 at junction 22, take third exit towards Weston-super-Mare and follow the A38 for approximately 1 mile. Take first exit on the roundabout and follow the A370 towards Weston-super-Mare. Arrive in Weston-super-Mare in approximately 5 miles and follow 'sea front' to Grand Pier.
From BristolFollow the A370 out of Bristol and all the way to Weston-super-Mare. Once you pass over the M5 follow 'sea front' to Grand Pier.
ParkingVarious pay & display options are available, but we recommend Sands Car Park at the corner of Beach Road and Oxford Street
Coaches
Coaches are very welcome to drop off passengers in the bus stop at the entrance to the Grand Pier. Coach parties are welcome to book in advance for reserved seating in our food outlets, just call 01934 646155. Coach parking is provided further south along the seafront or at Locking Road.
By Rail
Weston-super-Mare railway station is aprroximately a 7-minute walk from the entrance to the Grand Pier. From the station, walk west towards the town and sea front, the Grand Pier is half a mile away. Alternatively hop on the number 100 or 152 buses during school holidays/weekends (see above). For train timetables, prices and tickets, visit:
Accommodation
Please contact the Tourist Information Centre direct for an up to date list of accommodation.Tourist Information Centre
The Winter Gardens
Royal Parade
Weston-super-Mare
BS23 1AJ
Tel: 01934 417 117
Email: westontic@parkwood-leisure.co.uk
Web: www.visitsomerset.co.uk
Contact
Our team at the Grand Pier are here to help you.
Disabled access enquiries
Tel: 01934 620 238
Customer services and public enquiries
Tel: 01934 620 238
Email: customerservices@grandpier.co.uk
Lost Property
Tel: 01934 620 238
Email: lostproperty@grandpier.co.uk
Administrative enquiries
Tel: 01934 620 238
Email: info@grandpier.co.uk