Step inside the Enchanted Elevator and take a trip to Mr Grinch’s Grotto in style! (included in your visit)
Get ready to meet the one and only Mr Grinch, who has been specially invited by Santa to join in on some Christmas cheer. Beware as he is very naughty!
During your visit, the Grinch will begrudgingly welcome you into his Grotto, offering a moment of story time as well as a special gift from his very own stash! You might even have the chance to bring the Grinch a present – he has a soft spot for onions, so we highly recommend bringing one along if you want to see his nicer side!
(Please note: Each ticket provides admission for 1x child and 1x adult. Tickets are non-refundable and non-transferable)
See below to book your tickets online today!
Each child ticket include entry for one child and one supervising adult. Each child will get to meet The Grinch and receive a gift.
This year, you’ll be greeted by Santa’s elves whilst you wait to meet the Grinch who’s taken over the grotto! All children will receive a gift to take home.
Yes, please show your booking on arrival to the welcome team. Free entry only applies to those ticket holders to the Grotto.
Yes, all children will receive a gift to take home.
Will this be a shared visit with other families?
Yes, our Santa’s Grotto experience is designed as a shared visit, with a small group of families participating together.
The Grinch will be available from Saturday 6th December, until Sunday 21st December. Each experience will last approximately 10 minutes.
The Grinch will be leaving us on Sunday 21st December. Our last session will be at 6:40pm
The grotto is suitable for children aged 18 months to 10 years, but it really is fun for all!
Standard Tickets to the grotto cost £19.95 this includes entry for one child and accompanying adult plus a gift.
Yes, there is a charge of £5 per additional adult if you wish to bring your partner or a family member. You may also wish to pay an additional £5 to include parking at the Sovereign Center just across the road from us!
We also offer a variety of souvenirs to purchase including a printed photo, snowblocks or bauble of your visit!
There is no charge, unless you wish for your child to participate in the grotto experience and receive a giftt, in which case, please purchase a standard ticket.
We recommend that you pre-book your tickets to avoid disappointment, availability is not guaranteed and tickets are very limited.
Yes, you will be emailed an e-ticket, you can either print your ticket or show it on your mobile phone at the entrance to the experience.
We regret that we are unable to refund unwanted tickets. If the event cannot go ahead, then guests will be refunded. If you are unwell then we will try to accommodate you another time, subject to availability.
We recommend that you arrive at the event 5 minutes before your pre-booked time slot. Your booking is set for a 20-minute window, so you have plenty of time to arrive for your 10 minute magical experience.
The grotto is located on the first floor of Grand Pier next to our Adventure Cove Cafe
There is full disability access throughout using the lift to the first floor.
