Welcome to the Grand Pier

• All areas of the Main Pavillion and function rooms have lift and escalator access
• Toilets and disabled access toilets are available on all floors

Please click download to view our full accessibility statement

The Grand Pier is open 364 days a year - we only close Christmas day! Therefore essential maintenance and upgrades must be carried out whilst the Grand Pier is open. We also hold a range of events that may result in ride and early Pavilion closures. Please note that all closure and maintenance dates are subject to change.

Please note official closing times vary throughout the year depending on daylight hours, how busy the pier is and planned events. Final admission is 15 minutes before the Pier closes.

For the most update information please call 01934 620 238.

Our Essential Companion Scheme enables guests to receive the support they need when they visit our attraction.

This is also a way for the Grand Pier to make sure it looks after disabled guests. If you require an adjustment to visit, our team should make them for you whether you are part of the Essential Companion Scheme or not.

If you have questions about the scheme and how it works please contact us.

To apply, the person requiring assistance must be 8 years of age or older.

Please complete the attached form before you arrive and present this alongside the eligibility evidence, and your companion won’t need to pay an entry fee.

It’s in your name so you can bring whomever you like, but even if you don’t have an Essential Companion card, when you arrive you can collect the paperwork to get started.

An Essential Companion must be over 14 years of age and capable of assisting the guest with the disability. The Essential Companion would be expected to understand the person’s condition and assist them in managing it for the duration of the visit. For example, if the guest finds communication difficult due to a diagnosed medical condition, the essential companion would be expected to take responsibility for ensuring that he/she is aware of relevant safety information displayed on any signage or communications on our public address system.

Eligibility

You will need to provide evidence that the card holder receives one of the following:

• Disability Living Allowance (DLA)
• Attendance Allowance (AA)
• Personal Independence Payment (PIP)
• Armed Forces Independence Payment (AFIP)
• Blind Persons Registration
• Rainbow Resource Card

You will need to bring a copy of the awarding letter from DWP or a statement confirming receipt of the allowance for the person requiring assistance (the card holder).

This should be dated within the last 12 months.

Alternatively, if you are a Registered Blind Person then please bring a photocopy of certification for the person requiring assistance (the card holder). Please note that ESA (Employment and Support Allowance) or the Blue Badge on its own are not accepted as proof of eligibility

The Grand Pier in conjunction with Blue Peter is offering Kids GO FREE to vaild badge holders.

To gain free entry, simply show your badge at the turnstiles.

If a disabled badge holder is accompanied by a registered carer, both can gain free entry. Carers must bring supporting documents. Please see our Essential Carers terms and conditions.

Terms and conditions:

Children must be accompanied by a full paying adult. One adult can bring a maximum of two children with Blue Peter Badges and cards.

Not valid with any other offer, promotion, discount (including online discount), voucher or annual pass.

Blue Peter Badge and ID Card will be required in order to obtain the discount.

One free child place per badge and ID card.

Any questions or queries can be answered by contacting us direct on: 01934 620 238 or info@grandpier.co.uk.