From 16th November to 20th December, a section of ground floor attractions will be closed for the Goblet Cell Charity Ball, The Axentis Michael Memorial Ball, and our spectacular Christmas parties. First floor rides, arcades and attractions remain open. Enjoy the festive season with our special offer on unlimited ride wristbands!

The perfect alternative for your little mischief maker

On his way to Whoville, The Grinch heard we were celebrating bigger and better than ever so this green grump is posing as the magical man himself in an attempt to steal our Christmas spirit.

This is the perfect alternative to the traditional Santa’s Grotto for your little mischief maker.

Come on a journey through our enchanted toy shop trail, where your little ones will be part of a mixed group of children that will be greeted by our mischievous and magical elves. The elves will lead them through a wonderland of toys and decorations, preparing them for the excitement that awaits! 

Be prepared to meet the one and only Mr. Grinch, who has been specially invited by Santa to join the festivities. Beware as he is very naughty and sly!

Despite his grumpy personality, Santa has convinced the Grinch to spread some Christmas cheer. Witness the magic as he meets the children, takes pictures with them, and surprises them with gifts from his very own stash! You might even have the chance to bring the Grinch a present – he has a soft spot for onions, so we highly recommend bringing one along if you want to see his nicer side!

Will the Grinch keep his promise to be friendly and spread Christmas cheer? You’ll have to find out!

(Please note: The Grinch Takeover experience lasts for approx. 10 minutes. Each ticket provides admission for 1x child and 1x adult. Tickets are non-refundable and non-transferable)

Available dates

Choose a date below for timeslot availabilty and to purchase your tickets.

Tickets include entry for one child and one supervising adult. Each child will get to meet Santa and receive a wrapped gift. Platinum tickets include a souvenir printed photo

December 2023
Mon Tue Wed Thu Fri Sat Sun


What is the event this year and do we get to meet The Grinch? 

This year, you’ll be greeted by The Grinch who has taken over Santa’s Grotto! All children will receive a wrapped gift to take home. Each session will have a maximum of 10 adults/children.

Does my booking include entry to the Grand Pier?

Yes, please show your booking on arrival to the welcome team. Free entry only applies to those ticket holders to the Grotto.

Will my child receive a gift?

Yes, all children will receive a wrapped gift to take home. 

When does the grotto open?

The grotto opens on Saturday 2nd December from 11am – 3:30pm. Other dates include the 3rd, 9th,10th,16th (Grinch),17th (Grinch), 21st (Grinch), 22nd (Grinch), 23rd and 24th of December

When does the grotto close?

The grotto closes on Christmas Eve, Saturday 24th December 2023. The final session will start at 3.20pm.

What age is the grotto suitable for?

The grotto is suitable for children aged 18 months to 10 years, but it really is fun for all!

How much will my visit cost?

Standard Tickets to the Grinch Grotto Takeover cost £15.00 this includes entry for one child and accompanying adult plus a wrapped gift. Alternatively, you can pay £17.50 which also includes a printed photo in a display folder with Santa. 

Are there any additional costs?

Yes,there is a charge of £3.50 per additional adult if you wish to bring your partner or a family member. If you have booked to have a photograph taken with Santa/Grinch you can also purchase additional christmas souvenirs.

Is there a charge for babies in arms under 12 months old?

Not unless you wish the child to meet Santa then please buy a standard ticket.

Why should I book in advance?

We recommend that you pre-book your tickets to avoid disappointment, availability is not guaranteed and tickets are very limited.

Will I receive a ticket once I have booked?

Yes, you will be emailed an e-ticket, you can either print your ticket or show it on your mobile phone at the entrance to the experience.

Do you offer refunds?

We regret that we are unable to refund unwanted tickets. If the event cannot go ahead, then guests will be refunded. If you are unwell then we will try to accommodate you another time, subject to availability.

When should I arrive?

We recommend that you arrive at the event 10 minutes before your pre-booked time slot.

Where is the grotto located?

The grotto is located on the first floor of Grand Pier next to the Retail Shop.

Is there access for wheelchairs?

There is full disability access throughout using the lift to the first floor.

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