Santa’s Grotto

Please see opening times for available dates.

Santa’s Grotto

Come and See Santa in his Winter Wonderland at the Grand Pier this Christmas!

Come and see Santa in his magical grotto at the end of the Grand Pier this Christmas!  Santa and his helpers will be landing in their winter wonderland on Saturday 2nd December!

They will stay there until Christmas Eve, when they must leave to make sure all the Christmas presents are delivered on time!

Follow the snowy footprints as you enter the Grand Pier, to guide you to the winter wonderland, with its moving penguins and polar bears. You will be transported down an enchanted path to Santa’s very own grotto.  Santa’s reindeer and his elves will be on hand to make sure you don’t get lost!

Santa’s grotto will be open from 11am on selected dates and admission is £5.00 with each child receiving a wrapped gift.

Please Note: Santa’s Grotto will be closed between 1.30pm and 2.30pm on Sunday 17th December for Supper with Santa

To purchase tickets to the Grotto, please visit the Retail Shop on the 1st Floor on the day of your visit.

No advanced booking required. Purchase on the day of visit.

Opening Times

Doors:
11:00

Available dates:

2 Dec 20173 Dec 20179 Dec 201710 Dec 201716 Dec 201717 Dec 201720 Dec 201721 Dec 201722 Dec 201723 Dec 201724 Dec 2017

Please specify the date when booking event tickets

Tickets:

£5.00Sold Out

For more information and to order tickets, please call the events team on 01934 646 155.

General

  • All ticket prices include local sales tax
  • Event times are subject to change - please check for start times and potential age restrictions
  • Sales are final
  • No cancellations or refunds
  • Ticket quantities and splits available may be limited by the seller
  • Please note that ticket purchases are subject to a booking fee and delivery fee (if applicable). This booking fee includes service charges, administration charges, credit card fee and any postage costs. The booking fee is strictly non-refundable.
  • The venue reserves the right to refuse admission to or remove you from the venue in reasonable circumstances – such as the refusal of security checks or if venue staff consider that your behaviour may adversely affect other people’s enjoyment of the event – and without a refund
  • The venue reserves the right to require latecomers to wait until a suitable break in the performance before being admitted
  • The venue reserves the right to provide alternative tickets at the event should the staging or the event so require eg due to unavoidable setting changes
  • The venue reserves the right to confiscate prohibited items – such as bottles, cans food and drink not purchased at the event, camera or items that may potentially be used as a weapon – in accordance with its policies. If in any doubt please check with the venue before attending.
  • If you experience any problems with your seating or enjoyment prior to or during the event please inform venue staff immediately as issues cannot always be resolved after the event. Please note loud music can damage hearing.
  • The unauthorised use of cameras, video or sound recording equipment is prohibited at the event and such items may be confiscated.
  • By attending the event you consent to being filmed/recorded as part of the audience for security and broadcast without payment.
  • All tickets are sold on a ‘no refund’ basis. For any cancelled event, The Grand Pier will issue new tickets for the rescheduled event.
  • We are not liable for lost or stolen tickets or wristbands. Duplicates cannot be issued under any circumstances.

Facilities

Security

A dedicated in-house security team will be working day and night (in uniform and plain-clothes) to ensure that you are safe and secure. Any concerns you may have can be reported to any of the uniformed security officers. In addition, CCTV - operated to the highest standards and controlled from the Operations Room - will constantly monitor the area. Images will be made available to the police and other organisations should they be required.

Food & Drink

Alcoholic & soft drinks will be available from Captain Jack’s Bar. There will also be a number of mini bars and mobile thirst packs in the arena.

Fast food takeaways may also be offering a selection of snacks throughout the event. For more information please contact our events team on 01934 646155 who will be able to provide detailed information for you.

Travel

Crosville Bus Services Weston-super-Mare
Travel By Bus With Crosville

From local service buses and open top tours, to Weston’s seafront land-train, Crosville are the best way to travel around Weston.

If you're looking for looking to travel by local bus service in Weston-super-Mare, enjoy the fun of the seaside on a Seafront Land-Train, need to hire an executive coach or need a vintage bus for a wedding, then Crosville have the solution! Crosville pride themselves on setting high standards in vehicle presentation and customer service. Supported by friendly, fully trained staff, Crosville are passionate about providing levels of service that only a small, privately owned company can, giving you the best possible experience.

Weston-super-Mare Land Train: From Summer 2014 Crosville will be extending their high level of service to running the land train along Weston-super-Mare's seafront.  Two land-trains will run along the seafront, one from the Royal Sands to Victoria Café and the other from the café to Knightstone Island.

Discover Weston-super-Mare with a guided tour of the town’s history and tourist attractions: Crosville run the local open-top Tour Bus around Weston super Mare. From the Grand Pier to Weston Museum, sit back, relax and let Crosville show you the sights of Weston-super-Mare! Discover Weston-super-Mare with a guided tour of the town’s history and tourist attractions.

For more information, timetables and discounts visit www.crosvillemotorservices.co.uk or call 01934 635259

By Car
From The North

Exit M5 at junction 21, take the third exit towards Weston-super-Mare and follow signs to 'sea front' and Grand Pier (approximately 3 miles)

From The South

Exit M5 at junction 22, take third exit towards Weston-super-Mare and follow the A38 for approximately 1 mile. Take first exit on the roundabout and follow the A370 towards Weston-super-Mare. Arrive in Weston-super-Mare in approximately 5 miles and follow 'sea front' to Grand Pier.

From Bristol

Follow the A370 out of Bristol and all the way to Weston-super-Mare. Once you pass over the M5 follow 'sea front' to Grand Pier.

Parking

Various pay & display options are available, but we recommend Sands Car Park at the corner of Beach Road and Oxford Street

Coaches

Coaches are very welcome to drop off passengers in the bus stop at the entrance to the Grand Pier. Coach parties are welcome to book in advance for reserved seating in our food outlets, just call 01934 646155. Coach parking is provided further south along the seafront or at Locking Road.

By Rail

Weston-super-Mare railway station is aprroximately a 7-minute walk from the entrance to the Grand Pier. From the station, walk west towards the town and sea front, the Grand Pier is half a mile away. Alternatively hop on the number 100 or 152 buses during school holidays/weekends (see above). For train timetables, prices and tickets, visit:

www.firstgreatwestern.com

Family Travel Deals

For the latest family travel deals, visit First in Bristol, Bath and the West and Travel West.

Accommodation

Please contact the Tourist Information Centre direct for an up to date list of accommodation.
Tourist Information Centre

Tropicana
Marine Parade
Weston-super-Mare
BS23 1BE

Tel: 01934 88 88 77
Email: caroline.darlington@wsm-tc.gov.uk
Web: www.visitsomerset.co.uk

Contact

Our team at the Grand Pier are here to help you.

Disabled access enquiries

Tel: 01934 620 238

Customer services and public enquiries

Tel: 01934 620 238

Email: customerservices@grandpier.co.uk

Lost Property

Tel: 01934 620 238

Email: lostproperty@grandpier.co.uk

Administrative enquiries

Tel: 01934 620 238

Email: info@grandpier.co.uk